Shipping policy

Shipping Policy

Thank you for shopping with WizBuy. We aim to deliver your orders quickly and safely. Please read our shipping policy below.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
You will receive an email confirmation once your order has been shipped.

2. Shipping Time

Estimated delivery time:

Standard Shipping: 3–7 business days
Delivery times may vary depending on your location and courier service.

Please note that delivery timelines are estimates and may be affected by unforeseen circumstances such as weather, logistics delays, or high order volumes.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.
We may offer free shipping on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS (if applicable). You can use the tracking number to monitor your shipment status.

5. Incorrect Address

Please ensure that your shipping address is correct at checkout.
WizBuy is not responsible for orders delivered to incorrectly provided addresses.

6. Delayed or Lost Packages

If your order is delayed beyond the estimated timeframe, please contact us.
In case of lost shipments confirmed by the courier partner, we will arrange a replacement or refund.